Top-Notch Grooming Services

At The Grooming Lounge & Daycare, we pride ourselves on providing top-notch grooming services tailored to meet the unique needs of each dog. Our team comprises two skilled dog groomers and three bathers, who are registered with the National Grooming Association of New Zealand. With a wealth of expertise and ribbons under our belts, including master certificates in gundog, terrier, and proficiency grooming techniques, we strive to deliver a positive experience every time.

We prioritise your dog's comfort and well-being above all else. That's why we offer personalized, one-on-one grooming sessions, providing undivided attention to each dog that walks through our doors. Our force-free approach to grooming ensures a stress-free experience for even the most nervous pups, while our cage-free environment allows them to relax freely, making the grooming process a positive and enjoyable one every visit.

Whether your dog needs a bath and brush or a full groom, our dedicated team is here to cater to their every need. From luxurious spa treatments to breed-specific trims, we strive to exceed your expectations and leave your dog looking and feeling their absolute best.

Experience the difference at our dog grooming salon, where love and care come standard with every visit.

Meet Your Groomers

I discovered the grooming world by accident after attending the University of Auckland, travelling the world and trying to figure out what I wanted to do in life. I am a farm girl, brought up with all sorts of animals and of course dogs, German Shepherds, Dachshunds, Pyrenean Mountain Dogs and many rescue mixes. I am currently a proud Mama to two Scottish Terriers, Quinn & Macintosh.

​Through lots of hard work, I have been fortunate to have been able to follow my passion for dogs and create The Grooming Lounge & Daycare. My goal was to create a transparent and safe facility to care for all dogs who pass through our care. I have a strong interest in skin and coat health and will gladly accept any size and breed in our salon.

​Hope to see you soon!
Beks xx

Meet Lenni

Lenni started her grooming journey with us some years ago and has spent her time perfecting her preparation skills and time management in our salon. She accepted the role of Junior Groomer a year ago and has been flourishing ever since!

Lenni excels in caring for more timid or standoffish dogs and has a natural ability to create safe spaces for dogs in her care.

She also has interests in creative and Asian fusion style grooming.

Grooming FAQs

Is your Groomer Qualified?

Yes! Bek completed training with The School of Grooming, passing with excellence. She is registered with The New Zealand National Dog Groomers Association & registered with the International Pet Groomers Inc. Bek also passed International exams to become a Certified Advanced Professional Groomer with IPG and have passed National Dog Groomering Association of New Zealand exams in Salon Profiency, Gundog & Terrier Masters Exams.

How long will it take to groom my dog?

Please allow 2 hours for a full groom which includes a toilet break for your dog. Depending on your dogs coat, time may vary but our Groomer will advise a more accurate time during the consultation.

What if my dog bites?

Just be sure to let us know and we can take the steps needed to ensure your dog and our staff are safe.

Do you groom puppies?

Yes we do but please ring to have a chat with us as we will need to discuss their vaccination status. We take extra care with the young ones so they have a positive and enjoyable experience.

Where will my dog be kept afterwards?

We have comfortable beds as well as toys located alongside our Groomer for the dogs to relax in and an area to socialise and play. We do not cage our dogs.

DAYCARE ADD ON: We have two daycare options available to create flexibility for you around your appointment and other commitments.

1. GROOMING DAYCARE: You are welcome to drop off anytime after 6:30am and pick up anytime before 6pm. If you drop off more than 1 hour BEFORE your appointment OR you pick up 1 hour AFTER confirmation that the appointment has been completed, there is a cost of $5 per dog. Dogs can relax in the lounge (couches, beds, toys) and are taken to the toilet outside.

2. MAIN DAYCARE: Dogs are welcome to play in the main daycare before and after their grooming appointments provided they meet the standard required for play (Vaccinations, desexing etc). Standard Daycare Charges apply. We cannot guarantee they will not be pristine as they will be with other dogs however our flooring inside is clean and our outdoor area is artificial grass.

What happens if my dog has fleas?

If fleas are found, they are treated with a natural product which contains Neem Oil. This wash kills all the fleas immediately but does not act as a continuing treatment. The flea wash is at an additional cost to the base price of the groom or wash.

My dog is entire, can he still be groomed?"

Absolutely! Entire dogs and bitches are welcome however we keep entire males in comfortable areas within the salon.

Can I stay and watch my dog be groomed?

For the safety of the dog and Groomer we do not allow owners to stay and watch. Dogs are easily distracted when they can see Mum or Dad and could try to pull toward them and cause safety issues. Rest assured 99.9% of dogs settle well and quickly once Mum and Dad are gone which makes for a stressless and easy groom! Video timelapses are available to view on our Facebook Page so you can see exactly what our process is and how we groom our dogs. You can request your dog to be filmed, I love to make these videos!

Do you shave double coats?

Always an interesting question! Short answer: Yes and No.

Our Groomer will complete a clip off if:

1) The dog has been shaved in the past

2) The dog is extremely matted

3) The dog needs to be shaved for medical reasons or due to age.

If your double coated breed does not meet the above requirements, don't fret! We can still complete a fabulous groom!

Our Full Grooms include a tidy up trim and we also off a "de-shed" add on option using de-shedding bathing systems and tools. This removes all of that pesky dead hair and undercoat through the change of seasons.

For more information on Double Coats, don't hesitate to ring and chat to our Groomer who is happy to talk to you about your specific requirements.

My dog is matted, can you still groom him/her?

Yes we can, however "how" will depend on the condition of the dog. At The Grooming Lounge & Daycare, we work on a "Humanity over Vanity Rule". This means, if the de-matting will cause unnecessary pain and discomfort to your dog, we will clip them to a length which is pain free for your dog. There is a charge additional to the base price of the groom, to shave down a matted dog to cover the time it takes to complete and equipment maintenance . Our Groomer will advise upon consultation.

What if I need to cancel or reschedule my appointment?

Unfortunately, in the past, we experienced a significant amount of "no shows" or very late cancellations. We send out, appointment cards, email confirmation (if given) and reminders as well as txt reminders to allow for clients to let us know if they cannot make it. We understand that things come up last minute and we do believe that we are understanding of certain situations where it cannot be helped. With that being said, "no shows" or cancellations can leave us unable to fill a spot and as a small business, this has a profound impact. We are now left with the only option being to introduce and apply fees for cancellations and "no shows".

To Cancel or Reschedule An Appointment:
48 hours given: No Charge

Cancellation is within 48 hours of the appointment, the fee will be:

1st appointment: 50% of the groom per dog

2nd appointment: the full cost of the groom

3rd appointment: the groom will need to be pre-paid.

No shows and lateness where we can no longer accept the dog, (15 minutes or more), will incur the above fees. Fees will need to be paid in full BEFORE the next groom can be scheduled. We do not enjoy implementing this however it is necessary to keep our business operating.

Where can I see a portfolio of your work?

The best place to look is our Facebook Page or our Instagram Page. Photos and video are uploaded regularly offering a behind the scenes look at what we do! You can also find reviews from other customers located on our Facebook Page.

Do you groom cats or rabbits?

No, we do not groom Cats or Rabbits.


The Grooming Lounge & Daycare in Whangarei offers award winning, 1 on 1 dog grooming by a Qualified and Registered Dog Groomer in a relaxed, cage free environment. We use high quality products to give your dog the best for the health of their skin and coat. Every dog who comes through our salon is treated with respect and care whether we see them once a week or once a year.

V.I.P Club available! Clients receive perks such as: discounted washes, free nail trims, free digital photo booth portraits, discounts in our shop & more

  • Full Groom

    Wash, Conditioning Treatment,  Dry, Brush, Styled Haircut, Paw Pad Clean, Sani-trim, Ear Clean, Eye Clean, Nail Clip & File, Pawdicure (Natural Balm & Massage)

    All breeds, all sizes.

    Book Now
  • Wash & Dry

    Wash, Dry & Brush

    ​Extra Small, Small, Medium & Large Sizes

    Book Now
  • In-Bath Treatments

    In-Bath Treatments are used to target specific areas such as, itchy or dry skin, sensitive or allergy prone skin, damaged double coats, hydration of any coat & much more!

    Book Now
  • Extras

    Extras can be added onto a Wash or Full Groom such as:

    Nail Clip, Pawdicure, Eye Trim, Sani-Trim, Paw Trim, Pad Clean, Ear Clean, Face Trim, Teeth Clean, Itchy Soothe Topical Spray.

    Book Now
  • Daycare Add Ons

    Daycare Add Ons are useful to work around commitments. We offer two different options:

    • Pamper & Relax in the salon.
    • Pamper & Play in the daycare.
    Book Now

VIP Benefits

We capture before & after photos, monthly themed photo booth snapshots, and behind-the-scenes videos of our grooming processes. This not only offers insight into our grooming techniques but also allows you to observe your dog's comfort while in our care. Similar to our daycare, our grooming salon is fully equipped with CCTV for complete transparency.

Members of our VIP Grooming Club enjoy exclusive perks, including:

  • Discounted Washes in between grooms
  • Free Nail trims in between grooms
  • Free Sanitary trims in between grooms
  • Reduced rates for Digital & Printed Photo Booth Photos
  • Free Personalised TGL Keyring
  • Priority Booking
  • 10% off all retail items

(Includes general daycare & solo enrichment)

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